Real estate agents take regular hits from outside. Some are deserved, some are well-deserved, but some are not. Either way, we develop thick skin or starve to death. Real estate agents who blog open themselves up to more scrutiny perhaps, simply because we put ourselves in a place where anyone could comment, question, remark about what we say, and they can do it in a very public place- here on our blog, or on another blog.
I encourage healthy dialog. I think it’s a great way to improve my service, and learn more about what my clients, customers, and consumers want, need, and expect from me, and from the real estate industry. We are should be a customer service oriented industry, and if anything positive is coming out of the current housing situation, it’s that consumers will no longer be lead, but will lead. The fact is that smarter clients make me a better agent.
I’m a Dayton, Ohio real estate agent. Tough market? Oh yeah. But this is where change has a huge opportunity to happen- right here in the trenches, we can effect change that can only come when savvy consumers demand it. I am certainly game for that, and I’m hoping Dayton real estate consumers are ready to push for changes from their local real estate professionals.
Looking in the mirror is not always easy, but when I saw this article written at the Chattanooga Times Free Press, the information from a consumer’s point of view was too good not to share.
A reader asks columnist Ellen Phillips:
Q: From my past experiences with real estate agents, I’ve concluded that they don’t always work on behalf of their clients. How do I go about finding an agent who is not only qualified, but also one who is professional and who works for my best interests?
A: …Without knowing the specifics of your previous experiences, I have a feeling you’re talking in terms of the almighty dollar. I’ve encountered far too many real estate agents over the years — both personally and from problems surrounding former clients — who serve their own interests when it comes down to the percentage rate that can make an enormous difference within their individual wallets.
Ouch. Okay perhaps for some agents that is deserved, but that can change. Consumers can demand change. Ms. Phillips goes on to emphasize the importance of becoming an informed consumer:
On to the interview, and I can’t stress enough its importance. The very first question that flies from your mouth is to verify whether the prospective agent works for the buyer or the seller. While companies naturally promote both, the agent with whom you contract is YOUR agent, working solely on YOUR behalf. (More about this later.) Hopefully, you’ve come up with a list of questions to ask that make you sound knowledgeable about the topic. (The worse kind of consumer in any situation is to be ignorant… and show it.) Perhaps your questions pertain to your new-found information. If the agent doesn’t know a whole lot more than you, then move on down the road.
I love that, but here’s something I think is priceless in this market:
Remember when I mentioned the seller’s or buyer’s agent? I worked with a Chattanooga real estate agent for over two years while still living in Northern Virginia.
Did you catch that? She worked with an agent for over two years?!?! Yes. Sometimes that is necessary and if your credit needs repair, planning is going to be crucial for you. Find a mortgage professional and a real estate agent who are willing to help you with a plan for your future.
A home is possibly the biggest investment of your life. Do yourself a favor and become educated. The added benefit to consumers becoming informed is that real estate agents either get better or are forced out of the system. This truly is the beginning of a new era in real estate.
What more can be said? Three cheers for you. Only good can come from making the profession of real estate about an intelligent discussion and collaboration between the agent and the client. This begins, always, with mutual expectations… and truth. Great article.
I have seen SOOO many agents not communicate with clients and an equal if not greater number of clients not communicate with agents. The doctor can only help you if you tell them the symptoms or if they test until they find the conditions you did not mention to them.
I hope that our efforts online bring about needed changes in the RE industry. It’s a slow moving dinosaur in many ways, but consumers can push this process forward by demanding changes.
[...] Lussier runs TheBrickRanch.com a real estate blog in Dayton OH. Here she talks about the importance of communicating your needs in a real estate transaction and how that will raise the bar industry [...]
Dayton has always been bike friendly, but now is the time to capitalize on it
When we were really young, we rode our bikes to a neighborhood woody lot and biked around dirt paths. Today you need a special bike for this, but I used my blue coaster bike with the headlight, big white saddle seat, the mud fenders and balloon tires. It had a little spring closure carrying rack on the back- good to clamp your balled-up jacket in and not much else. As I got older, like most people my age, I used a bike as a main method of transportation. I lived in a semi-rural neighborhood and rode miles and miles unmolested by traffic, and I had tons and tons of fun doing it! Perched precariously on those skinny 12-speed racing bike tires, I’d careen down long hills praying I didn’t hit a gravel patch in just the right way and have the tires shoot out from under me, sending me onto the pavement. Helmet-less, of course. We always rode helmet-less.
I’ve always owned at least one bike. Think about riding a bike: There is a sense of freedom and exhilaration that does not happen when driving a car. You are unencumbered by stuff. Just you and the road and the bugs in your teeth.
Independence Day, the New York Times published Bike Among the Ruins on the Op-Ed page. Toby Barlow writes about biking in Detroit, but the same could be written about Dayton:
While bike enthusiasts in most urban areas continue to have to fight for their place on the streets, Detroit has the potential to become a new bicycle utopia. It’s a town just waiting to be taken. With well less than half its peak population, and free of anything resembling a hill, the city and its miles and miles of streets lie open and empty, beckoning. And lately, whether it’s because of the economy or the price of gas or just because it’s a nice thing to do, there are a lot more bikers out riding. ...
Arcade Rehab to start: We want to impress the city.
New owners still interviewing contractors, but restoration of the facade to start in August.
DAYTON — The new owner of Dayton’s historic downtown arcade says work on the exterior of the five-building complex will be evident by the next Urban Nights event on Friday, Sept. 11.
Restoration of the facade will begin in August with power washing of the exterior as a way to announce the arrival of work crews
“We want to impress the city,” said Gunther Berg, who along with partner Wendell Strutz bought the Arcade at a Montgomery County Sheriff’s Office tax lien sale on March 12
Berg said he is researching different types of glass to replace windows in the arcade’s landmark dome, 70 feet high and 90 feet in diameter. ...
Volunteers Sought for Mediation Training The Dayton Mediation Center, a City of Dayton agency providing free or low-cost mediation services to individuals, families, and organizations, is offering training for citizens interested in learning to serve as volunteer community mediators. Volunteer mediators help resolve conflicts and reach understanding on a variety of issues, including neighborhood problems, workplace concerns and elder care decisions. Candidates are expected to attend training sessions on August 15, 20 and 29 and to commit to volunteering at least monthly for 18 months. For more information, contact Michelle Zaremba at 333-2345.
Dayton Daily News finally catches on to the corporate welfare BS.
Today, the Dayton Daily News editorial board finally agreed with a position I’ve staked out as one of the primary threats to our society: Corporate welfare.
It’s a stunning turnabout for a company that has never met a tax break they didn’t wholeheartedly endorse. The ones for Reynolds & Reynolds, Relizon, Workflow One etc- were all great by their reporting. Bill Pardue and his QBase reality distortion field- where governments should not only fund his startup, but then hire his firm- hailed as innovative. And, then the NCR debacle, where our Ohio politicians hadn’t talked enough about how we should drop our drawers to the almighty Bill Nuti and his extortion machine.
If you look at todays paper, their hypocrisy is evident, where they rail against the tax break, but fail to hang Congressman Turner for his willingness to sell out to NCR as long as they are a Dayton business.
They take the tax break system apart gently, as a ruse to give money to big companies for promises written on paper as useless as yesterdays news- ...
Barriers to Regionalism
The Dayton Business Journal has some extensive reportage on regionalization issue due to a recent panel discussion hosted by the D B-J. There will be another panel discussion about Southwest Ohio regional economy in July. ...
It seems the barriers to conventional city/county merger form of metropolitan government are insurmountable in this area, though it is heartening to see Joey Williams and Dan Foley taking the lead on the issue (from the political side). Yet, the local business community seems to be finally getting behind the concept, if the Business-Journal interest is any indication. Still, no clear champions have surfaced from the private sector to really push the issue, which is in itself a big local weakness.
Since governmental merger is a non-starter, perhaps people need to get creative and look at different approaches at regionalization. Since the big regional concern is economic development...the weak local economy, which crosses city and suburban boundaries...that should be were regional efforts should concentrate, since it is the one area were people agree something needs to be done.
Getting the Word Out, are We Selling Ourselves Short?
(...) Since I haven't seen us in print, I decided to look online. Here's some of our local business development info:
Ohio.gov isn't bad for small business and start-ups
Ohio's "development" site where apparently we're The State of Perfect Balance. And I must be having browser problems because most of the tabs/links don't open for me.
OhioMeansBusiness, yet another state site.
Dayton Development Coalition targeting Aerospace R&D, Information Technology, Advanced Materials & Manufacturing, Human Sciences & Healthcare, and most recently the region's water supply. The Coalition has been very aggressive with BRAC stuff and advocacy in Washington. Maybe it's advertising in Texas and around other military bases that are closing or downsizing. As for the site, I can't tell if the it's promoting the region as much as it's promoting the work/efforts of the coalition. Perhaps it's a little of both.
Business First - Montgomery County's efforts to reach out to local businesses as a retention/expansion tool. Sit down with us and we'll see what we can do for you. There's also additional information on the County's economic development page. The County's website is awful. Check out the URLs. How would anyone fine anything on it? (...)
The Dayton region landed a big victory Wednesday, as the state is awarding $3 million to create the Center for Unmanned Aerial Vehicles Exploitation in the region.
The Ohio Third Frontier program is allocating the funds to the University of Dayton’s IDCAST, which submitted the proposal for the UAV center.
The 6,000-square-foot UAV center will be located in the 25,000-square-foot Air Force Center for Rapid Product Development, at 104 Janney St. in Dayton.
The project advances unmanned aerial vehicle technology by supporting research for national security and emergency response applications.
The project is a collaboration among a handful of local organizations including the U.S. Air Force Research Laboratory, BAE Systems and UltraCell Corp.
A coalition of organizations and companies have formed an alliance in the past two years centered around forging the region as a hub of UAV research and manufacturing.
UAVs, also called drones, are remote controlled aircraft that don’t carry pilots, thus preventing airmen from flying into dangerous areas. …
Growing America: Student Run Farm and Farmers Market
The Ohio State University, The PAST Foundation and Metro High School in Columbus have teamed up to create a student-run farm and farmers market through its new Growing America program. This program has been created to introduce students to farm planning, design, management and operations, plant growth and development, and produce marketing through a small-scale farm and student-run farmers market. The project is led by teacher Neal Bluel, who is a Botany/Research faculty member with the school. The farm will be at the Waterman Dairy Farm on Ohio State’s campus. The farmers market will run from July 25 to Aug.15 at The Metro School,...
Building codes, sprawl and value.
Bill Pote over at Dayton Most Metro has a long post and a small comment debate going on about how restrictive building codes and over-the-top requirements are making redevelopment severely expensive at the cost of much of our existing infrastructure- and empowering sprawl. He asks:
But have we made these codes so restrictive that we’ve destroyed any good chance of bringing our long-vacant downtown buildings back to life? Is there any room for some flexibility and compromises that still ensure proper safety AND make it cost-effective to redevelop and re-inhabit our downtown buildings?
via Restrooms, Elevators and Sprinklers - Oh My! | Dayton MostMetro.
I’ve asked the same question for a long time (search old posts).
There is no doubt in my mind that many of the codes have been pushed through legislation by the building trades. Other rules come from the Americans with Disabilities Act, fire safety, environmental rulings (no more incinerators in homes like the one I grew up in). Many are well intended and good. As Pote points out: “I suppose we could just say to hell with handicapped folks and just make downtown a handicapped-free zone, but that would ensure Dayton’s position on Forbes’ list of the Top Ten Asshole Cities.” ...
Address to Address Planning on the RTA
The Greater Dayton RTA now has an address to address trip-planning service right on their main landing page. This is great - I find the maps and route tables confusing as all get out. Unfortunately, this is also as they're planning service cuts and rate increases. I was against that kind of move in 2007, and I still am today. Gas prices lowered again during the fall of 2008, but they're starting to come back up. In the long run, I think that lowering was a fluke, not the trend. Public transit will become more important, and Dayton will hurt itself by reducing its public transit capabilities.
Is there about to be a water war in Dayton?
Our water source is a huge aquifer underneath Dayton. We have so much good, potable water that we even pump millions of gallons of it in the air every hour at Riverscape. But, a source told me today that Montgomery County and the City of Dayton have reopened the water contract and things could get interesting, soon.
The contract that’s in place wasn’t due to be renegotiated until 2016. The county has been threatening to build its own well field at Crane’s Run for years. The last deal put that proposed plant to sleep, however, in an attempt to “save” money, the county may be threatening to build it again so as to renegotiate rates. This is coming when Dayton is looking at a huge surplus of capacity supply ...
The Air Force Museum and the National Park
DDN editorialist Ellen Belcher opened up an interesting discussion with her op-ed on the relationship of the National Musuem of the US Air Force and the Dayton Aviation National Historic Park.
The Air Force Musuem is one of the great tourist attractions of Ohio, and it's free. So is the National Park (at least the parts that are actually controlled and staffed by the Park Service). And co-0peration between Wright-Patterson AFB and the National Park Service is ongoing, though not as visible as during the establishment of the park. In fact, this partnership is written into law, into the enabling legislation establishing the historic park.
But the question for local boosters is how to tap into this tourist flow to the Museum. ...
Dayton Area Home to American Icon
Next to the American flag one of the most popular images that portrays American patriotism is that of the Bald Eagle. Though no longer on the endangered species list it is a federal offense to kill a bald eagle. Most American Bald Eagles are found along the West coast, specifically in Alaska, Canada and as far south as Mexico. They have also been on the "threatened list" in Michigan, Wisconsin, and Minnesota.
And we have four right here in the Dayton area, near Wright Patterson Air Force Base!
Bald Eagles, by Ron Alvey from the Dayton Daily Newswebsite
Living on the Dayton/Riverside boarder I've had frequent occasion to drive Harshman Road between Airway and Rte. 4. Just at the northern-most entrance of Eastwood Metropark I frequently see 5-10 people at a time huddling at the edge of the park, facing the Air Force base from dawn until dusk with binoculars and cameras. I always wondered what they were looking at....
UniGov- a hot topic since 1967?
Thomas Suddes makes a case for UniGov in today’s Dayton Daily News.
He’s dead on, except at this point, this amounts to kicking a dead horse:
Ohio also doesn’t need its 700 “special district” governments, such as port authorities and fire, park, etc., districts. All that brush just hides which typically unelected folks caused which mess.
• Ohio doesn’t need horse-and-buggy counties and should require (not just allow) each county’s voters to simplify its government. Cuyahoga County is the poster child, but 87 others are antiques, too.
It’s ridiculous to elect coroners and engineers and sheriffs. Each county should elect a legislative body by districts (whether legislators are called “commissioner” or “councilor” or “exalted floorwalker of the first chop”); elect one countywide executive; and elect a prosecuting attorney. That’s it.
via Thomas Suddes: Ohio has too many school districts, government entities.
I’ve had this copy of Dayton USA for a while, it’s from April 1967- and one of the cover stories is “How Do You Spell Modern Government?” Where Peter Dayton makes the case for UniGov.
He points out the stupidity of 25 different fire and police chiefs and says “Our only reason for residing in this area is that Dayton is a business, manufacturing, financial center. And no matter where we live, we depend on its health for our livelihood.”
Fascinating reading- even 42 years later....
Last fall, the City Council approved a $20,000 contract with Toledo-area artist Keith Hasenbalg to bring a fresh, colorful look to the downtown plaza wall at the corner of Main Street and National Road.
Could you not find anyone with talent in Englewood, Ohio? Did you look? Did you call Robin Dakin at Northmont High School to see if there were any talented artists living in Englewood you could support?
Or, how about this freshly-minted BFA from Miami University, graduate of Northmont Hight School? I know for a fact he has some student loans to pay back and $20,000 would have gone a long way toward that. Not to mention a loyalty for his childhood town.
Why do we look for “talent” outside of our own community? In a town of 25,000 or so people, I think we may ...
Why move to Dayton Ohio? It’s time to reverse the wagon train?
I had an interesting conversation the other day. A potential buyer is looking online and finds me and gives me a call. He’s a Californian. He’s a family man. He’s a hard-working construction guy. We have a long talk.
He lives east of San Francisco and has been looking for a home out there for two years. He can’t afford anything, so he starts to look elsewhere. For some reason he looks at Dayton Ohio. “I could pay cash for a house in Dayton.” Yes, yes he could. I have to ask, “Why Dayton?” ...
Dayton’s Online Presence
I'm not an internet expert. I'm not a marketing expert. Nor do I claim to be. What we heard at the Updayton Summit is that people want to be connected. They want to know what's going on and how to...
Sensationalizing the obvious: the chicken little news
We’re facing tough times. I don’t need a newspaper to tell me that- every single day. Today there was a story about people ditching their cars for insurance money, real effect on most of us, negligible. Damage to our attitude and psyche, progressively worse.
We’ve had two bold, daylight murders- both drug related. Effect on most of us- minimal. Damage to our perception of safety- real.
The Wright Brothers were from Dayton. It’s been over 100 years since they first flew. Every time their great niece sneezes- it’s a front page story. Why?
News isn’t just writing about what happened, or regurgitating a press release. News is supposed to give us some sort of insight on what is going on around us. Make us smarter. It’s supposed to help us analyze what is happening so we can work together to solve our common problems. ...
7952 Rustic Woods Dr, Huber Heights, OH The Olympus model is like many floor plans in Huber Heights- built for usefulness without wasted space. This particular home has an addition of a front patio and a back deck which will expand the outdoor living space to make a comfortable home inside and out.
The upstairs contains 3 bedrooms and one full bath, but the window at the top of the stairs makes it light and bright instead of a dark afterthought. The main level is where you can find the living room, the dining area, the galley kitchen.
It’s HUD-owned, look here for details about HUD and bidding on HUD homes, it ain’t for everyone, however, this home, which will need new flooring and some repair work, is listing at $79,000. ...
The Landscapes of Everyday Life
A months worth of blogging on Colonel Glenn Highway, just a corner of the Dayton region. Four blog posts on New Germany, the proverbial wide spot in the road.
That there is this much to say, that there is this much backstory to what at first glance is a banal, everyday landscape is proof of the viability of a suburban studies approach to place blogging. In-depth inquiry and anayses brings out the details of how places came to be, how they developed and why they look like they do, as well as their economics and sociology. Suburbia is as rich an enviroment for inquiry as traditional cities.
There is enough history to suburbia that one can trace the evolution and development of suburban vernaculars, opening the door to a typological analyses of buildings and developments as well as entire suburbs, not to mention uncovering places like New Germany that have been subsumed the great wave of postwar development. ...
Four New Ohio blogs on Prosperity, Revitalization and Preservation
The Restoring Prosperity Blog, brought to you by Greater Ohio, is the first step in utilizing better technology to spread the message about the Restoring Prosperity to Ohio initiative. The blog is intended to keep people up-to-date on legislative, research and outreach activities conducted by Greater Ohio. It will also act as a community forum through which cities throughout Ohio can contribute feedback on the Restoring Prosperity legislative agenda, communicate with other cities to identify best practices, and propose new outreach activities and research ...
Pave more roads or free bikes? Stimulus for the future
While everyone seems excited about getting Federal Stimulus dollars, spending them on existing infrastructure doesn’t really stimulate much for very long. Real change means changing the infrastructure to make Dayton a more desirable ...
“Strategic Building Re-use Study”
The Downtown Dayton Partnership released it's downtown building re-use study last week. 10 designs for for various buildings and sites, mostly focused on east of Main Street.
The Partnership's website has the details, with full coverage of the graphics and narratives and pix of buildings. Link here and be inspired (or depressed, when one realizes the good design talent here that is going to waste) ...
In these times, it’s great to immerse oneself in the arts. Dayton has a panoply of options for the art lover.
Today I’m visiting the Dayton Art Institute. I hope you find the time to come enjoy their free exhibits and also peruse some of the traveling exhibits too. ...
Teri,
What more can be said? Three cheers for you. Only good can come from making the profession of real estate about an intelligent discussion and collaboration between the agent and the client. This begins, always, with mutual expectations… and truth. Great article.
April 6th, 2008 | #
Spot on, Teri.
I have seen SOOO many agents not communicate with clients and an equal if not greater number of clients not communicate with agents. The doctor can only help you if you tell them the symptoms or if they test until they find the conditions you did not mention to them.
Great post.
Eric
April 7th, 2008 | #
Thanks Sean and Eric!
You both are bloggers, so you work that way too.
I hope that our efforts online bring about needed changes in the RE industry. It’s a slow moving dinosaur in many ways, but consumers can push this process forward by demanding changes.
April 8th, 2008 | #
[...] Lussier runs TheBrickRanch.com a real estate blog in Dayton OH. Here she talks about the importance of communicating your needs in a real estate transaction and how that will raise the bar industry [...]
April 8th, 2008 | #
Too many underestimate the value of forthright communication bewteen all parties, especially in Real estate. Thanks for sharing this article.
October 6th, 2009 | #